Terms and Conditions

It is your duty to read our terms and condition. We may change our terms and conditions without notifying you.

Our best contact is through email luluaromas@yahoo.com. Please allow 24 hours for us to get back to you.

Any unnecessary language towards LuLu Aromas will not be tolerated and you may be banned from purchasing our goods.

Please allow 7 working days for your order to be shipped. Over busy periods of the year there may be a longer shipping time. We try to work closely with our couriers to provide an efficient service however over Christmas and other celebration periods there can be a strain on delivery services.

All our wax products will come with CLP information. Please read carefully as all wax products may produce an allergic reaction.

Our warning labels are to provide advice but please see a doctor for any medical advice.

All payments will be received by PayPal. Once your order has been placed we unfortunately cannot change this however you are able to make a new order. If payment is not accepted for any reason, your PayPal should notify you. We are not responsible for any declined payments.

Photography – We cannot accept responsibility for any variation in colour that may be caused by computer software you may be using.

Please be aware that we are a small business and our sold out products will be re stocked when possible.

We reserve the rights to change the price of our products at any given time without notification.

We reserve the rights to modify our products whether this being the colour or design.

Sadly on occasions, fragrance oils are sometimes discontinued from our suppliers. We reserve the rights to discontinue our products from our site.